Refund policy

I do my best to make sure I only have craftsmen that I trust and have traded with personally for many years, but I don’t always get to check the quality of their work before an item ships out.

If you have any concerns whatsoever, please, let me know, so I can do everything I can to make things right, before leaving negative reviews.   

Refunds will be considered, if the product isn't as advertised.  Post the item back to me and if I deem it to be poor work on the craftsmen's behalf, I'll buy it back off you.  (Postage at buyer's expense)

Delivery time may take between 2-8 weeks, although, we do aim to please by making it sooner rather than later.  We'll get it to you as soon as conceivably possible, but to be on the safe side, order at least two months before your special event.

Thanks lovelies!!
Don't forget, I'm here to help, 
xx
Karin.